Operations Supervisor

São Paulo

Adglow is seeking an experienced Operations Supervisor to join their amazing team in Sao Paulo, Brazil.

We are looking for an Operations Supervisor who will be tasked with leading a team of Account Managers and the day-to-day relationships for a portfolio of clients, agencies and internal stakeholders, analyzing campaign performance, growing all aspects of the client relationship (campaign performance, recommendations for improvement/upcoming media plans, etc.) and handling escalations when necessary.

Key responsabilities

  • Lead a team of 3 to 5 account managers with different levels of knowledge and technical expertise.
  • Be a point of contact for technical and product requirements for Adglow clients and sales team in Brazil.
  • Create a daily routine with your team in order to optimize campaigns throughout, to ensure optimal performance and ad delivery.
  • Setting up and managing paid social media campaigns across multiple platforms (Facebook, Twitter, Instagram, Snapchat, Pinterest and Amazon) as part of our regional ad operations team.
  • Providing strong insights, according to the original campaign strategy and KPI’s. Must be able to translate data into useful and actionable insights.
  • Partner with international and local teams at Adglow in order to achieve the client success.
  • Both standard and custom reporting – according to client requirements.

Mandatory skills

  • Experience working with social or search advertising channels (Ex.Facebook Ads, Google Ads, Twitter Ads, etc.).
  • Extremely organized, analytical and detail oriented person.
  • Being resilient to face multiple stress situations.
  • Having experience in managing teams.
  • Being a leader and a decision maker.
  • Excellent communication and negotiation skills.
  • Marketing metrics mathematically oriented.
  • Able to work with other teams and people from different areas.
  • Understand, adapt and improve existing processes within the company, your team and your clients.
  • Curiosity to learn new things.
  • Self-starter with the ability to work in a fast paced environment.
  • Ability to manage multiple projects while maintaining strict attention to details and priorities.
  • Able to quickly fix and find solutions to complex problems.
  • Ability to make presentations and reports through PowerPoint, Google DataStudio or Keynote.
  • Previous experience using Excel at an advanced level.
  • Speak English and Portuguese at an upper-intermediate to advanced level.

Apply for the position

Fill in the form below with the details required, give us a brief overview of yourself and your experience and attach your CV

Department: Operations